Independent industrial, packaging and scientific laser service · United States and Canada Mon–Fri 8:00–18:00 ET service@phasexlaser.com (551) 379-6083
Independent Industrial Laser Service · New Jersey

Industrial laser service engineered for uptime.

PhaseX provides independent laser technical services across the United States and Canada. We install, commission, relocate and repair industrial laser machinery: fiber cutting, marking and engraving, cleaning, welding and cladding systems, robotic cells and automated loading lines. We service the parts most owners cannot get serviced locally, including laser sources, power supplies, scan heads and fiber delivery cables. On site, from New Jersey.

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Nationwide field service · based in Parsippany, New Jersey

Sources & platforms we service
RaycusIPGMAXJPTGWnLIGHTCoherentRaytoolsBOCIOSPRIPrecitecWSX
Three kinds of laser, one service company

Where does your machine sit?

Independent service across the United States and Canada. Pick the one that matches your equipment, or start from what the machine is doing.

01

Industrial laser machines

Fiber and CO2 cutting, welding, cleaning and cladding machines. Installation and commissioning, component-level repair, control and drive retrofit, cutting heads, sources, chillers and gas paths.

Industrial laser service Request service

02

Packaging and printing lasers

Flexo plate imagers, laser die cutting and converting, coding and marking, gravure and screen engraving, and the laser cleaning cells beside them. 84 brands and platforms documented.

Packaging laser service Request service

03

Scientific laser systems

Ultrafast, Ti:Sapphire, picosecond, OPO and OPA, harmonic stages, diode drivers and power supplies, including instruments the manufacturer no longer supports.

Scientific laser repair Request service

Going straight to the part of the machine you are asking about: laser source repair, cutting head repair, cutting machine repair or retrofit and modernization. Holding a part rather than a machine, with a number on it that returns nothing? That goes to spare part evaluation. Not sure what a term on the machine means? The laser service glossary defines 102 of them.

Rather not wait for the call? Monthly and quarterly preventive maintenance programs put the machines you depend on on a schedule, with an equipment record and written findings after every visit.

What we do

What our laser technical services cover

01

Installation and commissioning

Machine placement coordination, utility checks, alignment, first cuts and operator handover for new and imported laser machinery: flatbed and tube cutters, robotic cells, coil-fed and automated loading lines, and laser welding, cleaning and cladding systems. Site readiness is reviewed before delivery.

02

Diagnostics and field repair

Machine-down service calls: cutting problems, motion and CNC faults, chiller and cooling issues, interlocks, electrical troubleshooting, and cutting-head work on Raytools, BOCI, OSPRI and similar heads.

03

Laser source and power systems

Component-level diagnostics and repair on Raycus, IPG, MAX, JPT and GW sources, power supplies and DC modules: the failures that usually mean waiting for an overseas technician.

04

Fiber delivery cable support

Inspection and damage assessment of high-power delivery cables and QBH/QD connections, with removal, managed repair and reinstallation handled under a defined scope.

05

Relocation and recommissioning

Pre-move condition documentation, dismantling scope, utility requirements at the new site, transport coordination with rigging partners, and startup after the move.

06

Retrofit and modernization

Conversion of legacy CO2 machines to fiber, and modernization of aging Trumpf, Amada and other European and Japanese platforms with current-generation sources, cutting heads and control systems. We have done these conversions before; scope and feasibility are defined per machine.

07

Preventive maintenance

Scheduled inspection and maintenance with written reports, so machine condition is documented before it becomes downtime.

Systems we service

Every industrial laser, not just cutters

Cutting, marking, engraving, cleaning, welding and cladding systems share the same core: a laser source, optics or a scan head, motion, cooling and controls. Those are exactly the parts we diagnose and repair on site.

Fiber laser cutting

Flatbed and tube cutters: motion and CNC faults, cutting-head work, source and power, chiller, gas and cutting-parameter recovery.

Bodor · HSG · Senfeng · Han's · Trumpf · Bystronic · LVD · Amada · Mazak and more

Laser marking & engraving

Fiber and CO2 marking and engraving systems: galvo/scan head, source, F-theta optics, motion, controls and software setup.

Boss Laser · Epilog · Trotec · Universal · Keyence · Telesis and more

Laser cleaning

Handheld and cabinet rust-removal and surface-prep systems: fiber source, scanner head, optics, cooling and controls.

IPG LightWELD · P-Laser · Laserax · GWeike and more

Laser welding

Handheld and automated fiber welding: source, wobble head, wire feed, optics, safety interlocks and controls.

IPG LightWELD · Han's · Amada Miyachi and more

Laser cladding & metal deposition

Cladding and LMD/DED cells: laser and optics, powder or wire delivery, motion, shielding and control-system support.

Laserline · RPM Innovations · Meltio and more

Robotic cells & automation

Robotic laser cells, tower and load/unload automation: integration, controls, safety and interlock testing, and recommissioning.

KUKA · FANUC · Siemens · loading & tower systems and more
About

Built by people who built the machines

PhaseX Laser Services is an industrial laser service company based in Parsippany, New Jersey, and a registered DBA of CoreX Robotics Services LLC. Our background is industrial machinery manufacturing and field service. We built, installed and serviced fiber laser cutting machines before founding PhaseX. That includes laser source diagnostics and high-power fiber delivery cable work.

Machine importers and owners work with us because we solve on site what would otherwise require a technician flown in from the manufacturer. We work across the United States and Canada from the New Jersey base: the Northeast gets the fastest response, and machine-down calls, installations and scheduled work are covered across the United States and Canada.

Parsippany, NJRegistered DBA of CoreX Robotics Services LLC
Source-levelDiagnostics and repair, not just part swaps
On siteNo waiting for overseas support
Technician performing board-level repair on laser electronics
Board-level repair · fiber laser electronics
What we service

Sources, cables and cutting heads

Fiber laser source internals during service
Laser sources & power
Fiber delivery cable and QBH connector
Fiber cables & QBH connectors
Fiber laser cutting head
Cutting heads
Servo drives and control cabinet
Control & drive electronics
Brands we service

If it runs a laser, we service it

We work at the component and system level, so brand is rarely the limit. If your machine or its maker is not listed, call us. The odds are we service it, or the source and controls inside it.

Laser sources & power

RaycusIPGMAXJPTGWnLIGHTCoherent

Cutting heads & optics

RaytoolsBOCIOSPRIWSXPrecitecLaser MechanismsHIGHYAG

Cutting machines, China

BodorHSGSenfengHan's LaserGWeikePentaAccurlDNEGolden LaserBoss Laser

Cutting machines, Europe and Japan

TrumpfBystronicLVDPrima PowerSalvagniniMesserAmadaMazakMitsubishiCincinnati

Marking & engraving

Boss LaserEpilogTrotecUniversal Laser SystemsKernFull SpectrumKeyenceTelesisTYKMA ElectroxGravotechFOBA

Cleaning & welding

IPG LightWELDP-LaserLaseraxClean LaserGWeikeMaxWaveHan'sAmada Miyachi

Cladding & metal deposition

LaserlineRPM InnovationsMeltioOptomec

Controls & automation

SiemensKUKAFANUCBeckhoffAllen-Bradley

For complete-machine platforms such as Trumpf, Bystronic, LVD, Prima Power, Amada, Mazak, HSG, Bodor and Senfeng, we provide independent out-of-warranty field support and do not perform manufacturer warranty work. Brand and manufacturer names are used for identification only. PhaseX Laser is an independent service provider and is not an authorized service center for any manufacturer unless expressly stated in writing.

How we work

Every job runs on a written scope

01
Scope before dispatch

Confirmed in writing

Machine, fault, site conditions, required tooling and documentation are confirmed in writing before any visit. Scheduling and response time are confirmed for each assignment.

02
Work on site

Named machine, fault, fix

The agreed scope is executed on site. We name the machine, the fault and the fix. Findings are shared as they happen, not after the invoice.

03
Documented report

Every job closes on paper

Every job closes with a written service report: machine and serial data, reported symptom, diagnostic actions, readings, parts, test results and open items, with photos.

New-generation laser source, CNC control and servo drives
Source · CNC · drives · servo motors
Full retrofits

We replace the whole control chain

When a machine is worth keeping but its electronics are done, we replace the entire chain, not a single part: CNC and control system, servo drives and complete motor groups, cutting head, laser source and fiber delivery cable.

New-generation components, matched to the machine and wired and commissioned as one system. Scope and feasibility are defined per machine before any work starts.

Packaging and printing lasers

We service the lasers that make packaging.

Flexo plate imaging, laser die cutting and converting, gravure and rotary screen engraving, and production line coding. Independent field service for machines that are out of warranty, out of support, or built by a company that is no longer there.

Packaging laser service
Scientific and research lasers

We also work on scientific lasers, including the ones the manufacturer stopped supporting.

Two services for universities, laboratories and photonics companies. Repair and diagnostics when an existing laser has stopped producing usable output. Systems integration when an experiment has to be built, automated, moved or brought back into service.

Laser repair Laser systems
Coverage

Where we work

United StatesCanadaNJ baseNortheast rapidNationwide scheduled

We travel. A machine-down call anywhere in the United States or Canada is a flight and a rental car, and travel is quoted separately and clearly.

Fastest response in the Northeast, where we are based. Scheduled work, installations and retrofits planned anywhere in the United States and Canada.

Dealers and importers

Subcontract field execution, nationwide

When your team needs additional coverage for an installation, commissioning job or machine-down service call anywhere in the United States or Canada, PhaseX executes approved field assignments under your direction. You retain all customer and warranty administration; PhaseX performs only the field scope you authorize in writing and does not assume or modify the OEM warranty.

PhaseX will not solicit or bypass customers introduced by a partner for the assigned work.

Discuss a partnership
FAQ

Common questions

Component-level diagnostics and repair on Raycus, IPG, MAX, JPT and GW sources, power supplies and DC modules. These are the failures that usually mean waiting for an overseas technician.

Cutting-head work on Raytools, BOCI, OSPRI and similar heads, as part of machine-down service calls.

Yes. Fiber and CO2 marking and engraving systems, including Boss Laser, Epilog, Trotec, Universal Laser Systems, Kern, Keyence, Telesis and others. We work on the galvo/scan head, laser source, F-theta optics, motion, controls and software setup.

Yes. Handheld and cabinet laser cleaning systems and fiber laser welders (IPG LightWELD, P-Laser and similar): laser source, scanner or wobble head, optics, wire feed, cooling, interlocks and controls.

Yes. On cladding and LMD/DED cells we provide field support on the laser and optics, powder or wire delivery, motion, shielding and the control system, within a defined scope.

PhaseX Laser is an independent service provider. We are not an authorized service center for any machine manufacturer unless expressly stated in writing. Manufacturer and brand names are used for identification only.

Work on equipment under an active manufacturer warranty is performed only within a scope authorized in writing by the machine seller or manufacturer.

We work across the United States and Canada. Parsippany, New Jersey is the base and the Northeast gets the fastest response, but we travel for machine-down calls, installations and scheduled work anywhere in the United States and Canada. Travel is quoted separately and clearly.

Yes. We convert legacy CO2 machines to fiber and modernize aging Trumpf, Amada and other European and Japanese platforms with current-generation sources, cutting heads and control systems. We have done these conversions before; scope and feasibility are defined per machine.

Machine, fault, site conditions, required tooling and documentation are confirmed in writing before any visit. Scheduling and response time are confirmed for each assignment.

Contact

Talk to a technician, not a call center

Phone
(551) 379-6083
Email
service@phasexlaser.com
Office
239 New Road, Suite B210Parsippany, NJ 07054
Hours
Monday–Friday8:00–18:00 ET
Call Email
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